Overview
In the coastal town of Manchester-by-the-Sea, Massachusetts, a homeowner
experienced a roofing emergency after a severe winter storm with high winds
caused major damage to their home. The ridge vent and several courses of
shingles were blown off the roof, exposing the interior to rain and snow.
Master Roofers, known for their emergency services, was called in to address
the immediate crisis and provide a long-term solution.
Emergency Response
The homeowner discovered Master Roofers through an online search and reached
out the morning after the storm. A technician was dispatched the same day to
inspect the damage and perform emergency repairs. Temporary waterproofing
materials were applied to stop active leaks and prevent further damage, buying
the homeowner time to consider next steps without the pressure of immediate
water infiltration.
Initial Assessment
A full inspection revealed that the roof was over 20 years old and had been
built using contractor-grade shingles that were not ideal for a coastal
environment prone to high winds. The ridge vent blow-off had caused secondary
failures, leading to missing and compromised shingles. Some subpar flashing
work around the dormers had also contributed to minor water infiltration
issues.
Solution Development
After assessing the situation, Master Roofers presented the
homeowner with multiple options for roof replacement. The homeowner appreciated
being offered a range of solutions rather than being pressured into a single
choice. Ultimately, they decided to invest in a premium designer shingle that
mimics the look of natural slate while offering high wind resistance. The
product they selected came with GAF's windblown warranty, which places no upper
limit on wind speed protection and is rated to withstand winds up to 130 mph or
more.
Installation and Challenges
During the removal of the existing roof, the crew uncovered some rotted decking
and trim caused by previous water infiltration around dormers. These issues
were addressed immediately on-site with new decking, replacement trim, and
properly installed metal flashing. The team installed new underlayment,
including ice and water barriers in all valleys and cheek walls, to ensure
comprehensive protection against future wind-driven rain. No existing flashing
was reused; everything was stripped to bare wood and rebuilt to Master Roofers'
standards.
Results
The final result was a structurally sound and visually striking roof that
dramatically enhanced the home's curb appeal. More importantly, the new system
offered superior protection suited to the home's coastal location. The
homeowner was especially satisfied with the full-service approach, from
immediate emergency repair to thoughtful long-term planning. They appreciated
having time to make informed decisions and being educated on available roofing
options rather than being offered a one-size-fits-all solution.
Conclusion
This project demonstrates Master Roofers' ability to handle both emergency
roofing situations and complex replacement projects with equal care and
professionalism. Their willingness to educate, offer choices, and execute at a
high level helped turn a stressful emergency into a confident upgrade for the
homeowner.
For more information about Master Roofers and the services
they provide, visit masterroofers.com
or call 603 623 4973.