Close-up of a blue-gray asphalt shingle roof featuring layered, textured rectangular shingles.

Case Study: Roof Replacement for a Cape-Style Home in Dover, New Hampshire

Overview

Master Roofers recently completed a roof replacement for a Cape-style home located on the outskirts of Dover, New Hampshire. The homeowner reached out after noticing leaks near the chimney and suspecting an issue with the roof's flashing. Upon inspection, Master Roofers discovered a larger problem involving significant damage to the roof's decking due to poor ventilation. The goal was to provide a long-lasting solution that would address both the immediate leakage issue and the underlying problems with the roof.

Client's Initial Request

The homeowner contacted Master Roofers with concerns about a leak around their chimney. The roof was approximately 10 years old, and the homeowner suspected a flashing problem was the culprit. After scheduling an inspection, the team discovered not only improperly installed flashing but also soft and compromised decking that had developed over time. The homeowner, who had recently purchased the home, was keen on finding a comprehensive solution to fix both the immediate problem and the underlying issues.

Site Conditions and Findings

During the inspection, Master Roofers' team found that the roof was structurally sound, but the shingles were worn and no longer effective. The more significant concern was the inadequate ventilation in the attic, which created an environment conducive to moisture buildup. The attic was hot and poorly ventilated, which led to the decking becoming saturated and soft. This condition, if left unaddressed, could lead to mold, mildew, and further deterioration of the roof's integrity.

Master Roofers' Plan

Once the full scope of the problem was identified, Master Roofers recommended a complete roof replacement. The plan involved removing the old shingles, inspecting the decking, and replacing the compromised sections—about 50% of the roof's decking. The team proposed a high-quality GAF roofing system, including proper underlayment, ice and water shield, flashing, and a 30-year warranty on the materials.

To address the ventilation issue, the plan included the installation of soffit vents to allow cool air to enter the attic, paired with a ridge vent to allow warm, moist air to escape. This would create a balanced ventilation system, helping to maintain the integrity of the roof and prevent future damage.

Installation Process and Challenges

The installation process took longer than initially expected due to the extensive damage to the roof decking. While a typical roof replacement takes about two days, this project extended to three full days to accommodate the necessary decking replacements and ensure proper installation. Despite the additional time required, the team remained efficient, keeping the homeowner informed throughout the process.

One of the more challenging aspects of the project was the proper handling of the attic's poor ventilation. The team carefully cut in the new soffit and ridge vents, ensuring that the attic would remain properly ventilated in the future. The process was delicate, but the team executed it flawlessly, meeting both the homeowner's needs and building code requirements.

Final Results and Client Satisfaction

Upon completion, the homeowner was thrilled with the results. The new GAF roofing system not only fixed the immediate leakage issue but also addressed the root cause of the damage—poor ventilation. The homeowner was particularly impressed with the quality of the cleanup, noting that the job site was left immaculate. They also appreciated the thoroughness of the communication throughout the project, with the site supervisor ensuring that all concerns were addressed.

The homeowner was now confident that they wouldn't need to worry about their roof for decades to come. The new system, backed by a 30-year warranty from GAF and a 10-year workmanship warranty from Master Roofers, provided peace of mind that the roof would stand up to the harsh New Hampshire weather. The client was able to enjoy a safe, well-ventilated home with a roof designed to last for the long term.

Conclusion

This project highlights the expertise of Master Roofers in handling complex roof replacements, particularly when dealing with issues like improper flashing, poor attic ventilation, and soft decking. By providing a comprehensive solution that addressed both immediate and long-term concerns, Master Roofers delivered exceptional service and a durable roof that the homeowner can rely on for years to come.

For more information about Master Roofers, visit Master Roofers or call 603-623-4973.