Close-up of a modern house roof with dark asphalt shingles under a blue sky with white clouds

Case Study: Roof Replacement and Skylight Upgrade in Salem, New Hampshire

Overview

Master Roofers was called to address recurring roofing issues in a colonial-style home in Salem, New Hampshire. The homeowners, who had recently purchased the home, had been dealing with leaking problems for some time. Despite attempting repairs with a handyman, the leaks persisted, leading them to seek professional help. Master Roofers conducted a thorough inspection of the roof and discovered several key issues that needed to be addressed, including improper flashing, inadequate ventilation, and damaged roofing materials.

Client's Request

The homeowners reached out to Master Roofers after experiencing water damage and staining in several rooms, particularly near the skylights and chimney. The previous attempts to fix the roof using caulk and Flex Seal had only temporarily halted the leaks, but the underlying issues remained unresolved. Master Roofers was tasked with identifying the root cause of the leaks and providing a permanent solution.

Inspection and Findings

Upon inspecting the roof, Master Roofers discovered several installation issues. The existing roof, which was approximately 20 years old, had been installed incorrectly. The flashing around the chimney and skylights was poorly done, leading to water infiltration. Additionally, the roofing nails were improperly placed, causing weak spots that allowed wind and water to compromise the shingles. These issues resulted in repeated leaks and water damage, which had been temporarily patched over by the previous handyman services.

In the attic, Master Roofers found that the ventilation system had been obstructed during a previous renovation, exacerbating moisture buildup. This improper ventilation contributed to condensation, which ultimately led to water damage on the ceilings below.

Master Roofers' Solution

Master Roofers presented the homeowners with two potential solutions: one that involved repairing the existing roof and flashing, and another that recommended a full re-roofing with a comprehensive system. After discussing the options, the homeowners chose the full re-roofing solution. This option addressed not only the roof's immediate issues but also provided long-term peace of mind.

The plan included the removal of the old roof and improper flashing, replacement of damaged decking, and the installation of a new, high-quality roofing system. Master Roofers proposed using the GAF UHDZ system, which is known for its durability and wind resistance. Additionally, they recommended installing proper ventilation, including soffit vents and a ridge vent, to ensure the attic stayed cool and dry, preventing future moisture buildup.

The homeowners also decided to upgrade their skylights. Master Roofers recommended new, modern skylights with built-in shades and automatic sensors to open and close based on weather conditions. These skylights would provide better insulation, natural light, and enhanced energy efficiency.

Roof Installation Process

The installation process went smoothly, though it took a little longer than expected due to the need to replace damaged decking and address the existing flashing issues. Master Roofers worked closely with the homeowners to ensure that the new roof was installed correctly and met all of their needs.

The crew removed the old shingles, flashing, and ventilation components before installing the new GAF UHDZ shingles. The team also worked to ensure that the attic was properly ventilated, which involved installing soffit vents and a ridge vent to allow for proper airflow. The project was completed with meticulous attention to detail, ensuring that the new roof was not only functional but also visually appealing.

The skylight installation was another highlight of the project. The new skylights provided enhanced functionality, with features such as automated opening and closing, as well as blackout shades to provide privacy and light control. The homeowners were pleased with the improved aesthetic and the added value of the new skylights.

Final Results and Client Satisfaction

The final result was a beautifully upgraded roof that addressed all of the homeowner's concerns. The GAF UHDZ shingles provided a durable, aesthetically pleasing solution with a 50-year warranty, ensuring long-term protection against the elements. The upgraded ventilation system and new skylights improved the home's energy efficiency and comfort.

The homeowners were thrilled with the outcome, especially the enhanced functionality of the skylights and the peace of mind that came with knowing their roof was properly installed and covered by a robust warranty. They no longer have to worry about leaks, water damage, or inadequate ventilation. The installation was completed smoothly, and the homeowners were satisfied with the professional workmanship and customer service provided by Master Roofers.

Conclusion

Master Roofers successfully addressed the roofing issues at this home in Salem, New Hampshire, providing a long-lasting solution that included a complete roof replacement, improved ventilation, and upgraded skylights. The homeowners are now confident that their home is protected for decades to come, thanks to the durable roofing system and modern skylights. The project's success underscores Master Roofers' commitment to quality craftsmanship and customer satisfaction.

For more information about Master Roofers, visit Master Roofers or call 603-623-4973.