Worker installing dark gray metal roofing panels on a residential house roof on a clear day.

Case Study: Roof and Skylight Replacement in Concord, New Hampshire

Client Overview:

Master Roofers, New Hampshire's trusted roofing experts for over 80 years, was called upon by a homeowner in East Concord who had recently purchased a colonial-style home. The property, which featured multiple dormers and angled roofs, had a 26-year-old roof that was showing signs of wear.

Listen to our discussion about this project:

The new owners, retired and settling into the home for their retirement, were in the process of updating the property and wanted to replace the aging roof before any further interior remodeling. Knowing the roof was approaching the end of its life and faced with some minor issues, the homeowners reached out to Master Roofers for a comprehensive roofing solution.

Initial Consultation and Roof Inspection:

The first meeting with the homeowners revealed that they were looking for a combination of value and quality, rather than simply opting for the lowest price. Master Roofers emphasized their experience in the industry, noting their expertise as a premier GAF roofing contractor. After discussing the homeowners' needs and priorities, the team performed a thorough roof inspection.

The inspection confirmed that the roof had been original to the home's construction and was nearing the end of its life, with some shingles already displaced by weather conditions. The inspection also identified a few soft spots in the decking, which prompted Master Roofers to prepare the homeowners for potential decking replacement.

The inspection also revealed multiple valleys adjacent to dormers that could present drainage issues over time. Master Roofers recommended enhancements to these areas to ensure they would drain properly, ensuring the roof would perform effectively for years to come.

Proposed Solution and Enhancements:

After the inspection, Master Roofers presented a comprehensive solution that included a complete roof strip-down and reroof. The plan called for the use of premium underlayment and GAF-HD-Z architectural shingles, which provided a significant upgrade over the home's original contractor-grade shingles. Additionally, the homeowners requested that the valleys near the dormers be reinforced with metal instead of the traditional weave shingles, which would better support drainage and reduce the risk of future issues.

One unique aspect of this project was the recommendation to replace the home's three large, outdated skylights. The homeowners were initially unaware of the potential issues that could arise from keeping the 30-year-old skylights in place, but Master Roofers suggested replacing them to avoid future leaks and to enhance the overall livability of the home.

The new skylights, equipped with solar-powered openers, remote-controlled blinds, and rain sensors, offered greater convenience and energy efficiency compared to the old manual crank models. This upgrade provided the homeowners with added comfort, allowing them to easily control light and ventilation in the great room.

Roof Installation and Skylight Upgrade:

The roof installation process went smoothly, with no major surprises. As anticipated, a few sections of the decking required replacement, but the cost was in line with the homeowners' expectations. The team also successfully replaced the three skylights with new, advanced models that met both aesthetic and functional needs. The installation of the new roof and skylights was completed efficiently, and the homeowners were thrilled with the results.

The skylight upgrade, in particular, exceeded expectations. The homeowners expressed their satisfaction with the added features, including the ability to remotely control the skylights and set schedules for automatic closing. They appreciated that the new skylights were not only visually appealing but also enhanced the overall energy efficiency of the home. The combination of a new, high-quality roof and modern skylights gave the homeowners peace of mind knowing their home would be free from roofing and skylight issues for decades.

Final Outcome and Client Satisfaction:

The project concluded without any major issues, and the homeowners were very pleased with the final result. They particularly appreciated the personalized approach taken by Master Roofers, who not only addressed the roof's aging condition but also took the opportunity to offer enhancements that would improve the overall living experience. The homeowners were now confident that their new roof and skylights would provide trouble-free protection for the foreseeable future.

Since the project's completion, the homeowners have expressed their gratitude for Master Roofers' recommendations, particularly the skylight upgrade, which has added a new level of convenience to their daily life. On multiple occasions, they have shared their satisfaction with the project and their relief in knowing that they no longer have to worry about roof or skylight issues. They now have the peace of mind to focus on enjoying their retirement and spending time with their family.

Conclusion:

Master Roofers successfully completed a full roof replacement and skylight upgrade for the homeowners in East Concord, New Hampshire. By providing a tailored solution that combined high-quality roofing materials and innovative skylight technology, Master Roofers ensured that the homeowners could enjoy a beautiful, functional, and worry-free home for years to come. The homeowners were impressed with the professional guidance, attention to detail, and high level of craftsmanship, making Master Roofers their go-to roofing company for any future needs.

For more information about Master Roofers, visit masterroofers.com or call 603-623-4973.