Client Overview:
Master Roofers, New Hampshire's trusted roofing experts for
over 80 years, was called upon by a homeowner in East Concord who had recently
purchased a colonial-style home. The property, which featured multiple dormers
and angled roofs, had a 26-year-old roof that was showing signs of wear.
Listen to our discussion about this project:
The new owners, retired and settling into the home for their
retirement, were in the process of updating the property and wanted to replace
the aging roof before any further interior remodeling. Knowing the roof was
approaching the end of its life and faced with some minor issues, the
homeowners reached out to Master Roofers for a comprehensive roofing solution.
Initial Consultation and Roof Inspection:
The first meeting with the homeowners revealed that they
were looking for a combination of value and quality, rather than simply opting
for the lowest price. Master Roofers emphasized their experience in the
industry, noting their expertise as a premier GAF roofing contractor. After
discussing the homeowners' needs and priorities, the team performed a thorough
roof inspection.
The inspection confirmed that the roof had been original to
the home's construction and was nearing the end of its life, with some shingles
already displaced by weather conditions. The inspection also identified a few
soft spots in the decking, which prompted Master Roofers to prepare the
homeowners for potential decking replacement.
The inspection also revealed multiple valleys adjacent to
dormers that could present drainage issues over time. Master Roofers
recommended enhancements to these areas to ensure they would drain properly,
ensuring the roof would perform effectively for years to come.
Proposed Solution and Enhancements:
After the inspection, Master Roofers presented a
comprehensive solution that included a complete roof strip-down and reroof. The
plan called for the use of premium underlayment and GAF-HD-Z architectural
shingles, which provided a significant upgrade over the home's original
contractor-grade shingles. Additionally, the homeowners requested that the
valleys near the dormers be reinforced with metal instead of the traditional
weave shingles, which would better support drainage and reduce the risk of
future issues.
One unique aspect of this project was the recommendation to
replace the home's three large, outdated skylights. The homeowners were
initially unaware of the potential issues that could arise from keeping the
30-year-old skylights in place, but Master Roofers suggested replacing them to
avoid future leaks and to enhance the overall livability of the home.
The new skylights, equipped with solar-powered openers,
remote-controlled blinds, and rain sensors, offered greater convenience and
energy efficiency compared to the old manual crank models. This upgrade
provided the homeowners with added comfort, allowing them to easily control
light and ventilation in the great room.
Roof Installation and Skylight Upgrade:
The roof installation process went smoothly, with no major
surprises. As anticipated, a few sections of the decking required replacement,
but the cost was in line with the homeowners' expectations. The team also
successfully replaced the three skylights with new, advanced models that met
both aesthetic and functional needs. The installation of the new roof and
skylights was completed efficiently, and the homeowners were thrilled with the
results.
The skylight upgrade, in particular, exceeded expectations.
The homeowners expressed their satisfaction with the added features, including
the ability to remotely control the skylights and set schedules for automatic
closing. They appreciated that the new skylights were not only visually
appealing but also enhanced the overall energy efficiency of the home. The
combination of a new, high-quality roof and modern skylights gave the
homeowners peace of mind knowing their home would be free from roofing and skylight
issues for decades.
Final Outcome and Client Satisfaction:
The project concluded without any major issues, and the
homeowners were very pleased with the final result. They particularly
appreciated the personalized approach taken by Master Roofers, who not only
addressed the roof's aging condition but also took the opportunity to offer
enhancements that would improve the overall living experience. The homeowners
were now confident that their new roof and skylights would provide trouble-free
protection for the foreseeable future.
Since the project's completion, the homeowners have
expressed their gratitude for Master Roofers' recommendations, particularly the
skylight upgrade, which has added a new level of convenience to their daily
life. On multiple occasions, they have shared their satisfaction with the
project and their relief in knowing that they no longer have to worry about
roof or skylight issues. They now have the peace of mind to focus on enjoying
their retirement and spending time with their family.
Conclusion:
Master Roofers successfully completed a full roof
replacement and skylight upgrade for the homeowners in East Concord, New
Hampshire. By providing a tailored solution that combined high-quality roofing
materials and innovative skylight technology, Master Roofers ensured that the
homeowners could enjoy a beautiful, functional, and worry-free home for years
to come. The homeowners were impressed with the professional guidance,
attention to detail, and high level of craftsmanship, making Master Roofers their
go-to roofing company for any future needs.
For more information about Master Roofers, visit masterroofers.com or call
603-623-4973.